According to some studies for HR and Payroll Management System - Chatbot:
- Over 80% of employees use at least one mobile application to send work-related text messages;
- Aproximately 89% of consumers prefer requesting support from companies through text messages;
- Over 145 billion text messages are sent every day, globally;
- The employee – HR Department relationship can get stressful as a result of repetitive administrative requests which, regardless of essentially being simple to solve, take time on both ends.
The HR and Payroll Management System - Chatbot is a personal assistant that can be a friendly interface that promptly answers questions regarding time management, certificates issuing and other standard HR documents, personal data management, internal procedures or access to contact information of colleagues, among others.
TotalSoft, one of the most important providers of business information systems in Central Europe, has developed Timea, a chatbot that supports text-based conversations, accommodating requests sent by the HR department’s employees. At the same time, Timea registers all data in the system, redirects employees’ requests and necessary documents further for approval
Immediate payoff of implementing Timea (HR and Payroll Management System):
- Reduces costs by lowering over 40% of the time dedicated to repetitive tasks: certificates issuing, annual or sick leaves etc.;
- Responds to over 70% of the primary HR-related requests of employees;
- Available online 24/7, never takes leaves;
- Automatically registers all the data in the system, which can then be immediately analyzed or reported;
- Grows alongside the business, learns and becomes more intelligent by the day;
- Can easily be integrated into companies’ information systems;
- Can be contacted through any communication platform: Facebook Messenger, Skype, WhatsApp, Slack, Teams etc.
Adopt the digital transformation and revolutionize your employees’ experience!
TotalSoft recommends using a virtual colleague in the HR department that takes over tasks related to:
Leaves:
Annual leave
- Available vacation days;
- New requests;
- Cancelling requests;
- Approval status.
Leaves related to particular events (wedding, child birth)
- Checking the maximum limit;
- New requests;
- Canceling request;
- Approval status.
Sick leave
- Initial leave;
- Extension of leave.
Unpaid leave
- Checking the maximum limit;
- New requests;
- Cancelling request;
- Approval status.
Work from home
- New requests;
- Cancelling requests;
- Approval status.
Documents to be sent
- Certificates issuing (e.g. income certificate, employment certificate);
- Procedures;
- Internal Regulation Policy;
- Other HR documents.
Access to personal data (e.g. employment agreements)
- Income (e.g. payslip requests);
- Personal (all contract-related data).
Access to information about colleagues (ex. E-mail, phone, position etc.).
